We offer a personal, professional and committed approach from first initial contact. That maybe via phone, email, the contact form on our website or one of our social media platforms.
We will ask you various questions on your vision of your garden, what you are looking to get from the space, materials that you like. A budget you are looking to stick within, a timeframe of works plus more questions relevant to your project. Sometimes you maybe asked to share photographs of your garden, any images you have found that you like and sometimes clients have sketched out their vision. This all helps our team to understand exactly what you are looking for and helps us with our understanding of the overall project.
Once we have a better understanding of your project we will then arrange a consultation at a date and time convenient for yourselves for Rob to come and visit site.
For the first consultation Rob will discuss in further detail your requirements, ideas, and style. Rob will take measurements and photographs for us to review back in the office once the initial consultation has been completed. We will leave you with our brochures so that you can peruse at your leisure for further ideas on what materials you would like to use in your garden. Faye can then arrange for samples to be sent to you directly so you can see the material for yourself and get a much better feel of the material. We always recommend that materials are viewed outside in natural light and when wet and dry. This will give a true reflection of colours and textures that you will see once the project has been completed.
We will continue to work on your quotation whilst you decide on what materials you would like use. Once you have decided on the materials, we can then finalise your quotation and send to you for your consideration. We sometimes may have to visit site several times before we can finalise the quotation to make sure you are totally happy with our vision and thinking behind the project. We need to make sure you are completely happy with design and it may take a few tweaks until you are happy.
Once you are happy with our design and quotation and have confirmed your acceptance, we will then book you into our diary for a date of work to commence. You can now sit back and relax and day dream of when the project is finished and you can sit in your new beautiful outdoor space.
